Welcome To Cabinet Creations

Customer Service

Privacy & Security
Your right to privacy and security is very important to us. Cabinet Creations treat personal information obtained through the use of this website as private and confidential and are committed to providing you with secure access to our online services.
How we use the personal information we collect
We need to collect personal or other information if we are to meet our obligations to you, to follow your instructions, to inform you of new services and to ensure that our business is geared towards your needs.
Use of technology to monitor your use of our website
We gather and analyse information on our visitors use of this website. We use this information to monitor which areas of the website are most frequently visited, to assist us to continue developing a value-added service.
This information is pooled so individual personal information, behaviour or patterns cannot be identified.
Cookies
On some parts of our website we use so-called "cookie" technology. Cookie technology consists of small pieces of data or a small text file which is given to your browser by our webserver when you visit our website. This data is stored on your browser. The cookie is sent back to our webserver each time you visit our website. Cookies are not computer programs and do not run on a computer like programs do. They cannot gather information or function on their own. They cannot collect any personal information about you or your machine and cannot gather data or information about what you do on the Internet. Cookies merely enable us to provide a more valuable online experience to you. While you can set up your Internet browser to disable cookie technology, we do not recommend that you do this since some parts of this website and our online services may not function properly, or at all.
Mail, email or SMS promotions
Provided that you have agreed to this, we may use your personal or other information to send you information on new services or products that may be of interest to you and from time to time will mail, email or SMS information to you about us, our products and services, or our partners and their products or services. If you do not wish to continue receiving this information you may contact us and we will remove you from our mailing list.
Third parties
Whenever we commission other organisations to provide support services to us, we will bind them to our privacy policies as far as they may be required to have access to our customers' personal information to perform such services. Our website may contain links to or from other sites. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content or the security or privacy practices employed by other sites. We recommend that you always read the privacy and security statements on such sites. When will we disclose personal Information without consent We will not disclose personal information to anyone outside our business without your permission unless: we are compelled to do so by law or in terms of a court order; it is in the public interest to do so;
Storing personal information
Personal information we collect via the website is stored in a secure environment and is not available to any person outside our business.
Our security practices
Our Internet servers are protected by firewalls and intrusion detection systems. Access to information on these servers is restricted to authorized personnel only.
Right to amend this privacy and security statement
We reserve the right to amend this privacy and security statement at any time. All amendments to this Privacy and Security Statement will be posted on the website. Unless otherwise stated, the current version shall supersede and replace all previous versions of this privacy and security statement.
Violation and Waiver
Should you violate these Terms and Conditions or any other rights of the Proprietor, we reserves the right to pursue any and all legal and equitable remedies against you. If we should fail to enforce any right or provision in these Terms and Conditions, you agree that this failure does not constitute a waiver of such right or provision or of any other rights or provisions in these Terms and Conditions.
If a court should find that one or more rights or provisions set forth in these Terms and Conditions are invalid, you agree that the remainder of the Terms and Conditions shall be enforceable and that, to the extent permitted by law, the court shall give effect to the parties' intentions, as reflected in any such right or provision that has been declared invalid or unenforceable.
If you do not want to be informed (anymore) in the future about are new products and services, please contact us by ordinary mail at our Company address below. If you don't wish to receive further e-mail notifications, please use the unsubscribe possibility listed in your e-mail.
Returns & Replacements
Under current law, this agreement may be cancelled unilaterally by PURCHASER by notifying SELLER in writing by registered mail or telegram by midnight of the third day following signing of the contract.  If PURCHASER cancels the contract at any other time, PURCHASER agrees to pay a 25% to 50% (of total material costs) restocking/cancellation fee.  If materials have already been delivered, delivery fee will not be refunded and an additional pick-up fee will be deducted from the refund amount. Upon inspection of returned cabinets, if any cabinet is found to be damaged, the damaged item will also be deducted from the refund amount. Approval of any and all refunds, exchanges or cancellations will be at SELLER’S discretion.
For cabinets, no refunds will be issued once handles and knobs are installed.
For all granite countertops, no refunds will be issued once template has been created.
All countertops are made from natural granite, therefore, natural 'imperfections' (patterns, streaks, color variances, etc) will exist.  Changes can not be made to these natural patterns and color variations. Seam(s) will exist depending on the size of the kitchen countertop, please consult the granite template technician on site for more details. Granite is a natural element and may have certain cutting limitations depending on the stone. Customs shapes and cutouts may have imperfections that are inevitable due to the nature of stone.
All cabinets are made from natural wood; therefore natural 'imperfections' (spots, shade variances, knots, & etc) will exist.  A solid wood cabinet door may not have full matching grain or color.  Changes can not be made to these natural grain and color variations.
PURCHASER understands that wood cabinets will wear and scratch, and granite countertops may stain, and understands that maintenance is the PURCHASER’S responsibility.
SELLER has the right to cancel the job at anytime without penalty.  If SELLER cancels the contract, he/she agrees to refund any portion of the PURCHASER’S deposit/payment that pertains to products not yet delivered and/or services not yet rendered.
Payment, Pricing & Promotions
A deposit of 50% of the total order is required at the time of purchase; the remaining 50% of the total order is due at the completion of cabinet installation.
PURCHASER understands that any changes which are to be made to the agreed upon plans and specifications, may result in additional costs for labor and/or materials. PURCHASER agrees to pay such additional costs upon presentation of billing by SELLER.
All prices that are based on plans or measurements provided by PURCHASER are subject to increase in the event of any inaccuracies therein. SELLER will not be liable for any inaccuracies originating from plans or measurements provided by the PURCHASER.
Professional Installation
PURCHASER is aware that installation or removal of wood products may create dust in the air and PURCHASER has taken such precautions as he/she feels adequate to protect the surrounding area from such dust.  SELLER shall not be held responsible for any damage resulting from dust nor shall SELLER be responsible to clean up dust.

PURCHASER understands that installing cabinets/countertops is a construction project and agrees to vacate the area during the installation process.  PURCHASER agrees that SELLER WILL NOT be liable for injuries that may occur to the PURCHASER, family, friends, and/or pets as result of the construction area not being vacated.

PURCHASER understands that during the installation, some damage to walls/trim or ceilings may occur.  SELLER will not be held responsible for repairing, replacing and/or painting of these items.

PURCHASER understands that installing cabinets/countertops is a construction project which, in process, may disclose unforeseen barriers to proper completion of the contracted work.  Any necessary but unforeseen repairs to, or preparation of, the job site is not the responsibility of the SELLER.  Any additional work as a result of unforeseen repairs will be priced and agreed to prior to doing additional work.  PURCHASER agrees to pay for this additional work upon completion of work.

Granite countertops will be installed within 1-2 weeks of cabinet installation depending on granite choice.  Precise measurements must be made after final cabinet installation to ensure accurate fabrication of granite countertops.

PURCHASER understands that SELLER may hire independent contractors for installation and SELLER is not responsible for any other jobs privately negotiated between the independent contractor and PURCHASER.

SELLER is licensed and insured in the State of New Jersey for the Sale and Installation of Kitchen Cabinets and Granite Countertops.

SELLER warrants the installation of the cabinets for one year from the installation date.  All warranty is for defects in workmanship only.  SELLER also warrants the cabinets for one year from the installation date.  This warranty is for defects in materials only (ask for limited warranty for details).

PURCHASER is responsible for any necessary adjustments to hinges, tracks or slides.